CERTIFIED LEAN MANAGEMENT PROFESSIONAL

Objective:

The purpose of this certification is to accredit knowledge and skills to reduce, remove and prevent “waste” generation in the processes of an organization, based on Lean fundamentals, such as TPS, Kaizen, Just In Time, Jidoka, among others, in order to properly adopt the Lean philosophy and thereby achieve tangible improvements for an organization.

Main Subjects:

Main concepts and Lean principles:

  • History of lean and other methodologies.
  • Key principles of lean.
  • The five dimensions.
  • Concept of waste, TIMWOOD and types of activities.

25%

Services with the Lean approach:

  • IT services with lean approach.
  • Voice of customer (VOC).
  • Critical To Quality (CTQ) Tree.
  • Other sources of improvement initiatives.

10%

Improving processes with Lean: 

  • Basic process keys.
  • Value chain, processes and tasks.
  • SIPOC – Value stream mapping (VSM).
  • Create implementation plan.

20%

Key Performance and Skill Indicators: 

  • Performance and analysis tools.
  • The knowledge and skills matrix.
  • Key factors to measure in IT.

10%

Organization, behavior and attitude:

  • Organization and customer orientation.
  • Cultural maturity assessment.
  • LEAN Leadership.

30%

Kaizen Continuous Improvement:

  • Kaizen and its principles.
  • General concepts.

15%

Target Audience:

This Certification is targeted at Continuous Improvement Managers, Project Managers, Business and Service Analysts, and anyone performing a role related to continuous improvement in general.

Details:

Duration:

Number of questions:

Pass mark:

Open book:

Electronic equipment allowed:

Level:

Available languages:

Requirements:

60 minutes

30 (Multiple Choice)

65%

No

No

Intermediate

English, Spanish.

No

Objective:

The purpose of this certification is to accredit knowledge and skills to reduce, remove and prevent “waste” generation in the processes of an organization, based on Lean fundamentals, such as TPS, Kaizen, Just In Time, Jidoka, among others, in order to properly adopt the Lean philosophy and thereby achieve tangible improvements for an organization.

Target Audience:

This Certification is targeted at Continuous Improvement Managers, Project Managers, Business and Service Analysts, and anyone performing a role related to continuous improvement in general.

Main Subjects:

Main concepts and Lean principles:

  • History of lean and other methodologies.
  • Key principles of lean.
  • The five dimensions.
  • Concept of waste, TIMWOOD and types of activities.

25%

Services with the Lean approach:

  • IT services with lean approach.
  • Voice of customer (VOC).
  • Critical To Quality (CTQ) Tree.
  • Other sources of improvement initiatives.

10%

Improving processes with Lean:

  • Basic process keys.
  • Value chain, processes and tasks.
  • SIPOC – Value stream mapping (VSM).
  • Create implementation plan.

10%

Key Performance and Skill Indicators:

  • Performance and analysis tools.
  • The knowledge and skills matrix.
  • Key factors to measure in IT.

10%

Organization, behavior and attitude:

  • Organization and customer orientation.
  • Cultural maturity assessment.
  • LEAN Leadership.

20%

Kaizen Continuous Improvement:

  • Kaizen and its principles.
  • General concepts.

15%

Details:

Duration:

Number of questions:

Pass mark:

Open book:

Electronic equipment allowed:

Level:

Available languages:

Requirements:

60 minutes

30 (Multiple Choice)

65%

No

No

Intermediate

English, Spanish.

No

In order to provide our official certification to your clients, you must first become an Accredited Partner. Contact us and we will send you the information you need to achieve it.

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